Refund policy

Shipping & Returns Policy

Shipping
We ship orders within 2 business days of purchase. Shipping times may vary based on your location and chosen shipping method. You’ll receive tracking information as soon as your order is on its way.

Returns & Exchanges
We accept returns for exchange or store credit only.

Please note:

  • We do not offer refunds.

  • Exchanges are only available in-store.

  • Online returns are eligible for store credit only.

  • Customers are responsible for all return shipping costs.

  • Original shipping fees are non-refundable.

To start a return, please contact us at hookeddecor@gmail.com with your order number and reason for return.